Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

iCloud keeps asking me to upgrade Firefox

more options

I am trying to get iCloud to synchronise my Firefox bookmarks and it first said 'Upgrade Required' . I am on the latest version and I have installed the iCloud extension. iCloud still said 'Upgrade Required' so I have rebooted the machine but still it does not work. iCloud works fine with IE and Chrome Bookmarks.

The machine is running Windows 7 Professional and the Firefox version is 24.0.

Is there anything else you need to do?

Thanks

I am trying to get iCloud to synchronise my Firefox bookmarks and it first said 'Upgrade Required' . I am on the latest version and I have installed the iCloud extension. iCloud still said 'Upgrade Required' so I have rebooted the machine but still it does not work. iCloud works fine with IE and Chrome Bookmarks. The machine is running Windows 7 Professional and the Firefox version is 24.0. Is there anything else you need to do? Thanks

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")