Please follow Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems.

Let us know if this solves your question.

disabled plugins one by one, no different. disabled all plugins except flash no different I am pretty good with software, just cant figure this one out.

when i go to adobe check flash site, the big red squares bounce around - that means flash is working, correct. Yet I can get video on some sites. I turned my security software completely off, ofr a test, no firewall, no system protection, still wouldnt play the cnn.com video. Is there something about some of these sites that I need to tweak in my firefox options?

Note that Firefox may show an icon on the left end of the location bar in case plugins are blocked.

• https://support.mozilla.org/kb/why-do-i-have-click-activate-plugins
• http://kb.mozillazine.org/Issues_related_to_plugins#Click_to_Play

of course that was no help cor-el. I didnt say I seen an icon and dont know what to do with it. I give up here.

I will try calling my service provider and see if they are somehow blocking or throttling.

actually it's not service provider related as I am on the same network with my windows 7 laptop and have no trouble seeing videos. Guess it's back to beating on firefox.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox