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Why does Dell charge $15 to load Firefox on a new laptop? I can do it for free, right?

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  • Last reply by jgraykow

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I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

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Firefox itself is free, so yes, you can install it yourself and save the $15. Please download your installer from https://www.mozilla.org/.

It's probably premature to get into the question of how best to move your personal data (bookmarks, saved passwords, etc.) to the new computer, but here are some links to get you started:

Modified by jscher2000 - Support Volunteer

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thanks, Josh, thought so. I back up on external, so files okay, rest I'll figure out. Keep up the good work. john