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Videos play on YouTube, but image is corrupted

  • 3 cavab
  • 4 have this problem
  • 2 views
  • Last reply by kobe

MoxyP
MoxyP
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Both on YouTube and when embedded elsewhere, videos play and audio sounds fine, but image seems to pick one horizontal line and repeat it vertically instead of reading the whole image. Videos play fine in Chrome. Firefox and Flash are up-to-date.

Both on YouTube and when embedded elsewhere, videos play and audio sounds fine, but image seems to pick one horizontal line and repeat it vertically instead of reading the whole image. Videos play fine in Chrome. Firefox and Flash are up-to-date.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable hardware acceleration in the Flash plugin
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
MoxyP
MoxyP Question owner
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Thank you, cor-el. That helped for a day. Now it's started again. (It did this before, soon after I got the computer. I'm getting fed up now...)

So I'll try one more time in case I missed something.

kobe
kobe
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Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.