Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

{ "application": { "name": "Firefox", "version": "23.0.1", "userAgent": "Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"

  • 5 cavab
  • 4 have this problem
  • 1 view
  • Last reply by rohendl

more options

Had no trouble connecting to my work intranet for the last 8 weeks until now. Keep getting subject error message. My intranet address is info.psomas.com

Had no trouble connecting to my work intranet for the last 8 weeks until now. Keep getting subject error message. My intranet address is info.psomas.com

Chosen solution

hello, please check in firefox > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').

Firefox can't load websites but other browsers can

Read this answer in context 👍 0

All Replies (5)

more options
more options

Can you attach a screenshot that shows this error message?

Use a compressed image type like PNG or JPG to save the screenshot.

What you wrote in the title subject is raw data in JSON format, similar to what is send by the troubleshooting extension used on this forum.

more options

screen shot attached. Thanks

more options

Seçilmiş Həll

hello, please check in firefox > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').

Firefox can't load websites but other browsers can

more options

Thanks. Checked no proxy and now can connect