Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not showing colours of website pages despite trying out your troubleshooting tips or reinstalling, while no such problem isthere with Chrome or Opera

  • 5 cavab
  • 2 have this problem
  • 96 views
  • Last reply by cor-el

more options

I am surprised, as I have been using Firefox for the last so many years, and have never encountered such a problem. Any website that I access with Firefox has its colours missing. The background is just white. Colours of Header/Navigation tabs etc are also missing. There is no problem with Font sizes or colours.

I see that this problem is unique with Firefox only. I tried your troubleshooting tips including 'Tools - Options - Content - Colours - Allow pages to choose own colours..' and also reinstalling latest version of Firefox without any addons. Problem persists.

I tried the same websites using Chrome and Opera, both of which have returned original page colours.

Can anyone help me please?

I am surprised, as I have been using Firefox for the last so many years, and have never encountered such a problem. Any website that I access with Firefox has its colours missing. The background is just white. Colours of Header/Navigation tabs etc are also missing. There is no problem with Font sizes or colours. I see that this problem is unique with Firefox only. I tried your troubleshooting tips including 'Tools - Options - Content - Colours - Allow pages to choose own colours..' and also reinstalling latest version of Firefox without any addons. Problem persists. I tried the same websites using Chrome and Opera, both of which have returned original page colours. Can anyone help me please?

Chosen solution

absolutely spot on, cor-el.

as you suggested, I went to Control Panel -> Appearance and Personalization -> Personalization ->and then to 'Change the theme'. I chose a basic theme and lo.... the colours were back.

thanks a lot cor-el for your quick and dead-on tip.

Read this answer in context 👍 1

All Replies (5)

more options

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you allow pages to choose their own colors in Firefox.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Modified by cor-el

more options

thanks cor-el. tried it, but in vain.

more options

You did check the Windows Accessibility settings?

  • Control Panel -> Appearance and Personalization -> Personalization -> Window Color & Appearance -> Appearance

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Seçilmiş Həll

absolutely spot on, cor-el.

as you suggested, I went to Control Panel -> Appearance and Personalization -> Personalization ->and then to 'Change the theme'. I chose a basic theme and lo.... the colours were back.

thanks a lot cor-el for your quick and dead-on tip.

more options

You're welcome.