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When will google and the gmail site be fixed

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  • Last reply by cor-el

gm031555
gm031555
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In Firefox 17.0.1 I have trouble going to the google website or it is VERY slow. Also, in 17.0.1 all the headings in gmail are missing. When will this be fixed.

Do people recommend downloading and installing Thunderbird anyway?


Thanks, Gary

In Firefox 17.0.1 I have trouble going to the google website or it is VERY slow. Also, in 17.0.1 all the headings in gmail are missing. When will this be fixed. Do people recommend downloading and installing Thunderbird anyway? Thanks, Gary

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can also try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.