Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot type anywhere in Firefox

  • 4 cavab
  • 20 have this problem
  • 5 views
  • Last reply by pbrsg450

more options

This has happened twice, and both times I could not pinpoint a cause.

Currently, I cannot type in any field of Firefox (address bar, google bar, websites, nothing). I am running 17.0.1, and have no add-ons. I have tried restarting the computer, re-installing firefox, virus scans, security updates, and everything else. Nothing seems to work. This is frustrating enough that I no longer want to use Firefox, even after so many faithful years.

This has happened twice, and both times I could not pinpoint a cause. Currently, I cannot type in any field of Firefox (address bar, google bar, websites, nothing). I am running 17.0.1, and have no add-ons. I have tried restarting the computer, re-installing firefox, virus scans, security updates, and everything else. Nothing seems to work. This is frustrating enough that I no longer want to use Firefox, even after so many faithful years.

All Replies (4)

more options

update: apparently the "enter" key works in some webpages. That is it.

more options

Try to disable hardware acceleration in Firefox.


Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


more options

None of that works, and when I try to make a new profile, I cannot type in THAT box either.

more options

Still can't type either.