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Firefox will not open - gives an XULRunner error

  • 2 cavab
  • 24 have this problem
  • 23 views
  • Last reply by cor-el

juggle5
juggle5
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I am getting the XULRunner error. I did a "clean install" of the latest version and am still getting the following error: >XULRunner >Error: Platform version '11.0' is not compatible with >minVersion >= 12.0 >maxVersion <= 12.0

What do I do now?

I am getting the XULRunner error. I did a "clean install" of the latest version and am still getting the following error: >XULRunner >Error: Platform version '11.0' is not compatible with >minVersion >= 12.0 >maxVersion <= 12.0 What do I do now?

All Replies (2)

Hasan
Hasan
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Are you using Windows XP SP1 or SP2 ??

Check and tell if its working.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox. Other security software may have similar features to prevent Firefox from updating files properly.

See also: