Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

will not install

  • 1 cavab
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

more options

When Firefox updated from V10 to V11, I ended up with both installs. I deleted both versions with Revo, and cleaned the registry with CCleaner. I then re installed V11. It loads to the 1st splash page, but will will not do anything else. (ie go to another page and can't connect to the internet). As soon as it loads I get this error message.

Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features. I don't see a "Profile directory" anywhere in Firefox directory. 1/2 hr before this started, with 10 and 11 installed, everything was fine. Chrome and IE8 both work fine.

When Firefox updated from V10 to V11, I ended up with both installs. I deleted both versions with Revo, and cleaned the registry with CCleaner. I then re installed V11. It loads to the 1st splash page, but will will not do anything else. (ie go to another page and can't connect to the internet). As soon as it loads I get this error message. '''Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.''' I don't see a "Profile directory" anywhere in Firefox directory. 1/2 hr before this started, with 10 and 11 installed, everything was fine. Chrome and IE8 both work fine.

Modified by Dayn2489

All Replies (1)

more options

Rename secmod.db (secmod.db.old) in the Firefox Profile Folder in case there is a problem with the file.
You may have to rename cert8.db (cert8.db.old) as well.
Firefox will create new files.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder