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sound system worked before up-grade now shut off no music or sound

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  • 1 has this problem
  • 3 views
  • Last reply by cor-el

vicd
vicd
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I always list to music when I work on my computer usually CDs or when I watch y-tube my sound has always worked I up-grade and my speakers are shut off and I cannot get them back on

I always list to music when I work on my computer usually CDs or when I watch y-tube my sound has always worked I up-grade and my speakers are shut off and I cannot get them back on

All Replies (2)

Matt_G
Matt_G
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Hi vicd,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the Flash cookies (LSO) and settings.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help: