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I cannot open Hotmail emails

  • 3 cavab
  • 33 have this problem
  • 5 views
  • Last reply by cor-el

twwilli
twwilli
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I am unable to open emails in my Hotmail account using Firefox as my browser.

I am unable to open emails in my Hotmail account using Firefox as my browser.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


twwilli
twwilli Question owner
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Thanks. One problem solved. Do you know why I get the message "There was a problem sending the command to the program?" This started popping up when I upgraded to Firefox 9.0.1. I upgraded again to Firefox 10, but it is still there.

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome.

You can try to disable DDE: