Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrade to Firefox 10; hompeage won't load, back button not working, bookmark toolbar not loading

  • 4 cavab
  • 14 have this problem
  • 2 views
  • Last reply by karen757

more options

After upgrading my mac to Firefox 10 my homepage doesn't load, the back button doesn't work, there is no history in the URL bar (or any URL showing at all come to that), bookmark toolbar doesn't show unless I press CTRL and right click, none of my bookmarks are showing the saved login information...... HELP!!!! its driving me mad!

After upgrading my mac to Firefox 10 my homepage doesn't load, the back button doesn't work, there is no history in the URL bar (or any URL showing at all come to that), bookmark toolbar doesn't show unless I press CTRL and right click, none of my bookmarks are showing the saved login information...... HELP!!!! its driving me mad!

Chosen solution

I've just sorted this problem!!! I restarted with add-ons disabled and started enabling them one by one and found there was an issue with one of them. I've now removed the add on and everything is starting fine again. Hope this works for you too!!

Read this answer in context 👍 1

All Replies (4)

more options

I'm having the same problem. There is at least one other post with another 8 people having the same problem. No one has come up with a solution yet. I've tried reinstalling..doesn't work. Upgraded Java for Mac...doesn't work. I hope someone has an answer soon!!

more options

Seçilmiş Həll

I've just sorted this problem!!! I restarted with add-ons disabled and started enabling them one by one and found there was an issue with one of them. I've now removed the add on and everything is starting fine again. Hope this works for you too!!

more options

I've just sorted this problem!!! I restarted with add-ons disabled and started enabling them one by one and found there was an issue with one of them. I've now removed the add on and everything is starting fine again. Hope this works for you too!!

more options

I ended up purging the entire system of Firefox including the cache because I couldn't update two of the plug ins. I installed Firefox again but still don't have a bookmark bar. Importing bookmarks from Safari is no longer a couple of clicks. First I had to export the file from Safari, and it installed on a dropdown menu. That's too much like Internet Explorer. At least with IE you can choose which version to use. Everything I liked on Firefox 9 is gone in Firefox 10...or at least I can't find it!  :D