Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Netflix queue problem?

  • 5 cavab
  • 8 have this problem
  • 7 views
  • Last reply by jcunn25

more options

When trying to add a movie to my Netflix queue, I get the following message , We're sorry an error occurred while processing your request." I called Netflix, they can manually add it to my queue. I edited the pop-up blocker to exclude Netflix, but still doesn't work.

When trying to add a movie to my Netflix queue, I get the following message , We're sorry an error occurred while processing your request." I called Netflix, they can manually add it to my queue. I edited the pop-up blocker to exclude Netflix, but still doesn't work.

Chosen solution

You're probably running HTTPS everywhere addon. Go to the options for that addon and put a red X next to Netflix. The problem will stop.

Read this answer in context 👍 1

All Replies (5)

more options

Seçilmiş Həll

You're probably running HTTPS everywhere addon. Go to the options for that addon and put a red X next to Netflix. The problem will stop.

more options

Thank you!!!!!

more options

I believe this problem has resurfaced with Firefox 10 as the posted fix disabling HTTPS does not seem to solve it.

more options

Well, I've got the latest Firefox version, and so far (!), the problem has not recurred, as long as I keep the HTTPS disabled for that site.

more options

Update on not being able to add a DVD to my Netflix Queue when using Firefox 10. I could solve it by unchecking HTTPS Everywhere for Netflix. I did solve it by going to Tools/HTTPS Finder Preferences and unchecked "Automatically enforce HTTPS when available". The default will shift to "Enable HTTPS Found alerts (if auto-enforce HTTPS is disabled)