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I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab

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  • Last reply by cor-el

elaine315
elaine315
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I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab - and another for epic something how can I stop that annoying pop-up? Elaine Mitchell

I have block pop-ups on but since the last update I keep getting a survey pop-up everytime I open a new tab - and another for epic something how can I stop that annoying pop-up? Elaine Mitchell

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).