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Video won't play - All Yahoo videos say "Sorry this video is no longer available - works fine on Explorer

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  • 10 have this problem
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  • Last reply by cor-el

pbrowser
pbrowser
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Yahoo is my homepage. In the past week anytime I click on a video I get a message "Sorry this Video is no Longer Available" This message comes up with all videos I try to open on the Yahoo site. If I use Explorer, the videos run fine. I am using the most recent Flash version.

Yahoo is my homepage. In the past week anytime I click on a video I get a message "Sorry this Video is no Longer Available" This message comes up with all videos I try to open on the Yahoo site. If I use Explorer, the videos run fine. I am using the most recent Flash version.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).