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I want to unsubsrcibe form fishpond.com.au but Firefox says it is an untrusted site. What can I do to get rid of it? it

  • 5 cavab
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  • Last reply by blenje

blenje
blenje
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I receive numerous e-mails from fishpond.com.au. I do not recall subscribing to this site and do not want to connect to it. But when I attempt to unsubscribe Firefox sends its untrusted site message.(see below)

This Connection is Untrusted You have asked Firefox to connect securely to fishpond.com.au, but we can't confirm that your connection is secure. 

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. 

                 What Should I Do?          
           If you usually connect to this site without problems, this error could mean that someone istrying to impersonate the site, and you shouldn't continue.            
               
         Technical Details
         fishpond.com.au uses an invalid security certificate.

The certificate is only valid for www.fishpond.com.au

(Error code: ssl_error_bad_cert_domain)

Can I ask my ISP to block further mail from this site? 



         I Understand the Risks
I receive numerous e-mails from fishpond.com.au. I do not recall subscribing to this site and do not want to connect to it. But when I attempt to unsubscribe Firefox sends its untrusted site message.(see below) This Connection is Untrusted You have asked Firefox to connect securely to fishpond.com.au, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone istrying to impersonate the site, and you shouldn't continue. Technical Details fishpond.com.au uses an invalid security certificate. The certificate is only valid for www.fishpond.com.au (Error code: ssl_error_bad_cert_domain) Can I ask my ISP to block further mail from this site? I Understand the Risks

Chosen solution

The problem is caused by the fact that we are currently using https://fishpond instead of https://www.fishpond in our emails. Our IT team is working on this and the issue will be fixed shortly. In the meantime, please use the following link to unsubscribe from the Fishpond newsletter :

https://www.fishpond.com.au/account_newsletters.php

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All Replies (5)

DPMR
DPMR
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I would ask your ISP, also you could add a filter to dump this email in your junk folder.

Fishhelp
Fishhelp
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Seçilmiş Həll

The problem is caused by the fact that we are currently using https://fishpond instead of https://www.fishpond in our emails. Our IT team is working on this and the issue will be fixed shortly. In the meantime, please use the following link to unsubscribe from the Fishpond newsletter :

https://www.fishpond.com.au/account_newsletters.php

DPMR
DPMR
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@blenje This is a helpful solution to your problem. If you mark this as solved it would be helpful to others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I've marked that post by Fishhelp as the solution as I can confirm that it is working.
You could also see that by the error message ("The certificate is only valid for www.fishpond.com.au")

blenje
blenje Question owner
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Thank you very much. Your solution worked. blenje