Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download real player videos after upgrade to 6.o. 5.0 was ok.

  • 5 cavab
  • 223 have this problem
  • 2 views
  • Last reply by steveo1953

more options

I updated to Firefox 6.0, and now I can't download real time videos from You Tube. Do not get the pop up box to download video, or the download choice when I right click. Firefox 5.0 downloaded videos no problem. Have latest version of real player and flash.

Ken Schwegler ([email protected])

I updated to Firefox 6.0, and now I can't download real time videos from You Tube. Do not get the pop up box to download video, or the download choice when I right click. Firefox 5.0 downloaded videos no problem. Have latest version of real player and flash. Ken Schwegler ([email protected])

Chosen solution

Your version of RealPlayer is probably out of date. Try this: Open RealPlayer> Click on drop down menu (top left of screen)> Click Check for Update> Update to RealPlayer v.14

VOILA!

)
Read this answer in context 👍 8

All Replies (5)

more options

Seçilmiş Həll

Your version of RealPlayer is probably out of date. Try this: Open RealPlayer> Click on drop down menu (top left of screen)> Click Check for Update> Update to RealPlayer v.14

VOILA!

)
more options

Problem solved. Thank you.

more options

i have already done that, iv upgraded to version14 but there's also like 4 other downloadable ( multimedia plugins) that show up when i click check for updates. i just didnt want to touch them so i left it. is that the problem? ohh also the DOWNLOAD THIS VIDEO sign comes and goes like day by day, but mostly goes for me :(.

what should i do?

more options

I have the same problem and it's extremely annoying. I give it another hour or so of research, after that, ..... back to Windows explorer for good.

more options

Updates to real player don't have the "download this video" function after version 11.