Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.
If the above solves the problem, please return to this answer and click on the "Solved" button next to this reply. Thanks.
Other issues needing your attention
You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins.
My Web Search Plugin Stub for 32-bit Windows
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
You can check to see if you have any of these from Web Products" installed:
Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
You MAY need to change a preference if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
Enter about:config in the address/URL bar and press the Enter key
If you see a warning, accept it (Promise that you will be careful)
Filter = keyword.URL
Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
You MAY need to reset your homepage if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
You will need to '''<u>un-install</u>''' the '''''Ask Toolbar''''' until Ask fixes the problem with that extension
*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
If the above solves the problem, please return to this answer and click on the "Solved" button next to this reply. Thanks.
<br />
---------------------------
<br />
'''Other issues needing your attention'''
You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins.
*'''''My Web Search Plugin Stub for 32-bit Windows'''''
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#Also see: http://kb.mozillazine.org/Uninstalling_toolbars
#'''<u>You '''MAY''' need to change a preference</u>''' if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#'''<u>You '''MAY''' need to reset your homepage</u>''' if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Modified 18 mart 2011 03:35:08 -0700 by Helper7677