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Installed/uninstalled beta 4 and now 3.6 display permanently 80%

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  • 2 have this problem
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  • Last reply by cor-el

piano13
piano13
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I tried ff beta 4.* a month ago. Uninstalled it. Still had both directories in Program Files, so kept the 3.6.13 version. Now display in ff is not full page size, displays submenus in black (can't easily read them), and toolbars sometimes show as black bar with only icons visible.

I have tried reinstalling 3.6 again, no luck. I read thru your "Troubleshooting extensions and themes" and don't think I can do the safe mode thing as I don't have experience to try it. Help?!

I tried ff beta 4.* a month ago. Uninstalled it. Still had both directories in Program Files, so kept the 3.6.13 version. Now display in ff is not full page size, displays submenus in black (can't easily read them), and toolbars sometimes show as black bar with only icons visible. I have tried reinstalling 3.6 again, no luck. I read thru your "Troubleshooting extensions and themes" and don't think I can do the safe mode thing as I don't have experience to try it. Help?!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you use the same profile for the Firefox 4 beta version and the Firefox 3.6.x release?

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Modified by cor-el