Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when I open a second tab to search Google.

  • 2 cavab
  • 18 have this problem
  • 5 views
  • Last reply by CorinneAM

more options

When I'm writing I frequently open multiple tabs for information that I need. However if I need one of those tabs to search Google, Firefox stalls and crashes. Today I had just 2 tabs open, one of which was to search Google, and Firefox crashed a number of times.

When I'm writing I frequently open multiple tabs for information that I need. However if I need one of those tabs to search Google, Firefox stalls and crashes. Today I had just 2 tabs open, one of which was to search Google, and Firefox crashed a number of times.

All Replies (2)

more options

It looks like this problem will need some more diagnosing. Please try Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. The idea is to disable your extensions and see if the problem goes away. If so, you'll have to re-enable them one by one looking to see which one causes the problem. Let us know if you find either way.

more options

I uninstalled Google Chrome and a couple of other programs last night that I don't use. That seems to have done the trick; Firefox hasn't crashed at all today. I guess this isn't a new problem, based on what I've read.

Thanks for your help. Everything seems to be working fine now.