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Firefox 3.6.13 does not load AOL mail - it logs in ok but does not load

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  • Last reply by cor-el

RastaBluesMan
RastaBluesMan
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I updated Firefox to the latest version and it will not load my AOL eMails.

I can however log into my AOL account and it shows the Welcome message and number of unread mail and also shows the folders etc. including Spam folder but it does not load the eMail or will not allow me to open any eMails.- Just shows blank. BTW I can access my AOL mail Box with Internet Explorer.

I updated Firefox to the latest version and it will not load my AOL eMails. I can however log into my AOL account and it shows the Welcome message and number of unread mail and also shows the folders etc. including Spam folder but it does not load the eMail or will not allow me to open any eMails.- Just shows blank. BTW I can access my AOL mail Box with Internet Explorer.

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cor-el
cor-el
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: