Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

drop down boxes in ebay do not work,but if I double ctrl and f5 at once,it will work once

  • 1 cavab
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

If I go to my ebay and hit other actions or try to contact a seller or buyer,the drop down boxes will not open..someone told me to push these 3 keys all at once ctrl ctrl f5..I do that and the drop down boxes work only once

If I go to my ebay and hit other actions or try to contact a seller or buyer,the drop down boxes will not open..someone told me to push these 3 keys all at once ctrl ctrl f5..I do that and the drop down boxes work only once

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

See also http://kb.mozillazine.org/Error_loading_websites


There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r45
  • Java Plug-in 1.6.0_03 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.