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Cannot send ecards from American Greetings site. They say it is a Firefox problem.

  • 2 cavab
  • 8 have this problem
  • 2 views
  • Last reply by Chris

Chris
Chris
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When I send from American greetings it says they will not allow HTML markup in the message field. Even if the field is blank I get the error. Their HELP function says it is a known failure of Firefox. I have to use IE to send from the site.

When I send from American greetings it says they will not allow HTML markup in the message field. Even if the field is blank I get the error. Their HELP function says it is a known failure of Firefox. I have to use IE to send from the site.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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According to this page, their website is compatible with Firefox 3.6.13.
http://www.americangreetings.com/help/help_A.pd?Category=General%20Questions&SubCat=System%20Requirements&QuestionID=197

Windows browsers: 

   * Internet Explorer 7 or higher
   * Firefox 3.0 or higher

If that website says differently in a different section of Help, they should correct their System Requirements page.

Chris
Chris Question owner
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Finally, if you don't have any of the text or punctuation marks outlined above, the use of the Firefox browser to send the ecard will often cause this message. If you're using Firefox, please try accessing our website and sending the ecard with Internet Explorer.


I get this from their error message