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Firefox is crashing constantly and unexpectedly on any webpage

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  • 242 have this problem
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  • Last reply by keith-h

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Firefox crashes constantly and unexpectedly no matter what webpage I am on. Happens in safe mode also. I've tried updating, disabling add-ons, same crashes happen. I have followed the generic crash troubleshoot list and nothing helps. This is so infuriating and frustrating.

I am using Win7 64bit.

Firefox crashes constantly and unexpectedly no matter what webpage I am on. Happens in safe mode also. I've tried updating, disabling add-ons, same crashes happen. I have followed the generic crash troubleshoot list and nothing helps. This is so infuriating and frustrating. I am using Win7 64bit.

All Replies (3)

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Having the same issue. I have been running Firefox 3.6.8. I started having problems this morning, as anytime I went to Google gmail (I also have google voice/phone), Firefox would crash. The minimal debug information tells me it is an issue with ntdll.dll. I have run anti-malware scanners, done a quick virus scan & nothing shows up. I updated to Firefox 3.6.12, same problem. I then uninstalled Firefox & reinstalled, but the problem remains. I uninstalled the Vista updates from this morning, but nothing I've done seems to work. In fact, I can't even go to the Mozilla website in Firefox without it crashing (having to use IE or Opera). Any ideas guys? Thanks

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   bp-c0392b5a-0170-48d6-adc5-ed14c211032525-Mar-1123:24bp-d8f97b44-111c-4307-9a4b-1035d211032525-Mar-1123:246d8345d4-a2d1-49c5-8b42-b2540c5ce59225-Mar-1123:22bp-3e7f61e0-3255-47d8-a53e-94582211032121-Mar-1113:38bp-f65891ad-746e-45f3-9afa-0a41c211032121-Mar-1113:37bp-52510a87-645d-47ed-ae0d-3b70c211032121-Mar-1113:32bp-1f04a2c9-649b-4421-a0c9-4411e211032121-Mar-1113:18bp-c585d911-384c-4de0-b63a-0c4dd211032121-Mar-1113:1544d9cb33-e0e2-4a32-bbdd-d88f3dfb66b121-Mar-1112:56bp-eca0e22e-9fc3-497a-aebb-d7527211032121-Mar-1112:42bp-69be4220-19d7-4aa5-a6f0-a64cc211032021-Mar-1112:29bp-e4644338-85bf-4b3a-83d8-5e84a211032021-Mar-1112:26bp-e53a8144-eddd-4010-99eb-dba96211030808-Mar-1123:05bp-c7f4fd2a-044d-4f20-9401-f0287211030808-Mar-1123:05bp-5e2740a6-431e-4f35-8628-bacc2211030808-Mar-1122:52
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appears to be win7 prob manged to stop it by minimizing startup application fine for month then DIASTER BACK WITH VENGEANCE has MS NOT ISSUED A FIX ?

one of those: what hell do u search for ??

Modified by keith-h