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'google-analytics' keeps coming up and i cannot access 'big fish games'

  • 4 cavab
  • 20 have this problem
  • 7 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I am trying to access the bigfish games website but am unable to get in as 'google-analytics' keeps coming up. There is initial success but then it goes to a blank screen and says it is waiting for 'google-analytics'

URL of affected sites

http://bigfishgames.com

I am trying to access the bigfish games website but am unable to get in as 'google-analytics' keeps coming up. There is initial success but then it goes to a blank screen and says it is waiting for 'google-analytics' == URL of affected sites == http://bigfishgames.com

All Replies (4)

Morbus
Morbus
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Hello Karen.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

AnonymousUser
AnonymousUser Question owner
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i have the most recent version of firefox and im having this same problem, i have no add ons so whats happening? like when im going on omgpop
Morbus
Morbus
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Kevin, I find it very hard to believe that you have no add-ons. Not even Flash? Mind you, it's unlikely that Flash is causing this (I don't think it is), but there may be other plugins that are. Please follow my instructions and report back the results.

AnonymousUser
AnonymousUser Question owner
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i am haveing the same problem tryed disableing addons but no look then i tryed disableing java script in options and it works

but some stuff not showing as it should was fine till i updated to firefox 368 my wife as same problem we are on windows7