Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue creating new emails with two email accounts

  • 3 cavab
  • 0 have this problem
  • 6 views
  • Last reply by sfhowes

peterwolfs
peterwolfs
more options

Hello

I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary email account and I set it up as such. I also have a secondary email account xx.gmail.com

When I create a new email, Thunderbird almost always selects the secondary gmail account as the sending email. I am not sure what I can do to get around this.

When I create an email such as the attached Craiglist example, both emails pop up, but the gmail, is the one highlighted and therefore the default email address and if I don't catch it, it goes out on gmail.

Thanks for your help !!

Peter Wolfson Goshen, CT

Hello I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary email account and I set it up as such. I also have a secondary email account xx.gmail.com When I create a new email, Thunderbird almost always selects the secondary gmail account as the sending email. I am not sure what I can do to get around this. When I create an email such as the attached Craiglist example, both emails pop up, but the gmail, is the one highlighted and therefore the default email address and if I don't catch it, it goes out on gmail. Thanks for your help !! Peter Wolfson Goshen, CT
Attached screenshots

Chosen solution

I solved it, the star was the default email so gmail somehow got set as default. I highlighted my primary sbcglobal.net email and then selected set as default and the star moved there.

Thanks

Read this answer in context 👍 0

All Replies (3)

peterwolfs
peterwolfs Question owner
more options

I just noticed that the gmail account has a gold star next to it. Does that mean it is in fact the default? How would I change that?

Helpful?

peterwolfs
peterwolfs Question owner
more options

Seçilmiş Həll

I solved it, the star was the default email so gmail somehow got set as default. I highlighted my primary sbcglobal.net email and then selected set as default and the star moved there.

Thanks

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
more options

When you create a new message, the From account is the same as the account for the currently opened folder, no matter which account is the default. So, if the SBC Inbox is selected, a new message will show that account in the From box.

See also https://addons.thunderbird.net/en-US/thunderbird/addon/identity-chooser/

Make sure your sbc account is sending on the sbc smtp, not the gmail smtp. Select an account in the left pane of Account Settings, note the Outgoing Server (SMTP) in the right pane.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.