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Why don't the junk filters work properly?

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  • 0 have this problem
  • 7 views
  • Last reply by david

Larry
Larry
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Why don't the junk filters work properly? I add e-mail addresses to Collected Addresses, check off that collected addresses should not go to junk, but e-mails from those address still go to junk. It's a computer program--it's not supposed to act arbitrarily.

I saw the response re: whitelisting: How do I whitelist--I don't see an option for that?

I do NOT want the e-mails (in my Collected Addresses) to go to junk.

Why don't the junk filters work properly? I add e-mail addresses to Collected Addresses, check off that collected addresses should not go to junk, but e-mails from those address still go to junk. It's a computer program--it's not supposed to act arbitrarily. I saw the response re: whitelisting: How do I whitelist--I don't see an option for that? I do NOT want the e-mails (in my Collected Addresses) to go to junk.

Modified by Larry

All Replies (1)

david
david
  • Top 10 Contributor
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you are misunderstanding the explanation. Putting in an addressbook means it will not automatically go to junk. That is not the same as whitelisting.

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