Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Attempts to Download document files from facebook group fails

  • 2 cavab
  • 0 have this problem
  • 7 views
  • Last reply by BugMagnet

more options

I joined a couple facebook groups. Each offered a file tab with documents available for download.

I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab.

I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE.

Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

I joined a couple facebook groups. Each offered a file tab with documents available for download. I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab. I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE. Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

Modified by BugMagnet

All Replies (2)

more options

In another thread, a user reported that DOC and DOCX files were downloading from Facebook and/or Messenger with a .pdf extension. But it sounds like you have a different issue.

When I go to download a file, the address is redirected:

Original request: https://www.facebook.com/download/1348530832426528/Keto%20Kickstart%20Challenge%20Sponsors%20%26%20Coupon%20Codes.pdf?av=692851706&eav=Afac6Zr59Pf0Xnx0QGVvvpl0Z8o1Mt_FooSEKZUaO1Fw19I0bINN27YlnqQ1m8z7RrI&paipv=0&hash=AcoFK2sBD-VNtd_LE64&__cft__[0]=AZXpCj8conUc9NB4sSS6V_kmEfFvGhv-mbROjVbJzKYvpG1Qh-MH-AD1gRKtrUTt-yhZWpRcrbZ3vl7I51uqWooqrSMyCh5NOxCUoV0QlmUnJ-D3hgpSMBQ9BhhFSV9Dpn-79V2kGyPOQ4xfZOHgJdLtgCAgmIcVroz4wXeC-aRly5lFlAN3V4OQG3xhpMYrmtgooEX_oBOHtYynvpRtpTH7&__tn__=H-R

302 Redirect to: https://lookaside.fbsbx.com/file/Keto%20Kickstart%20Challenge%20Sponsors%20%26%20Coupon%20Codes.pdf?token=AWxwRKGU8x5_vEa_zjlSrzC6ZBtB5OqORGp9zIymGYj-oIoa5cHDVmXc9u0FlyscPTQWooDq5G2zhMGZQVg8vB8DDVuIAucOYZwbcBdBsoWxB4dhbRu6zt0xJ6C2qk9LLgf16AH9v34Czie7rbt90byL2RmZJYLFlDAzb6_XLubWAj1q6KpUzJDMB6lluuBAl-I0A4mpPE1NvGgioXVa_hRYPx9DeRGUBey2TojUAQojJVK69WwrOWyyCTS1dpGE5_kFSTEdHQ0mHFk_3HXvwllOqbnRFtIJ-RvqMFGAZM3_yrxC0LyihY79_eKmQ_P-W7e_OIAfiSLsxzbVgxHXy6AXefW8g3DzGVoyOwdCgJEG1dV3DvqjsndjUX4NXdxqM6KyNidsrzqb1jbYitplLK5R2GZCZs5Mk4Oj_YKvNNI_IMTb60FAMVHd4E2bnkh49C0

If you are getting redirected to the post or files tab instead of the file, hmm, I'm not sure what is going wrong there. Maybe a cookie or other parameters is missing. ??

Helpful?

more options

Modified by BugMagnet

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.