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Still get automatic start of browser with donation request after donation

  • 4 cavab
  • 4 have this problem
  • 1 view
  • Last reply by Wayne Mery

pauljohnston1957
pauljohnston1957
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Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

All Replies (4)

Wayne Mery
Wayne Mery
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It's loading in your browser, not in Thunderbird?

pauljohnston1957
pauljohnston1957 Question owner
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Yes. It starts Chrome automatically (or opens a new tab if Chrome is already open) and takes it to: https://www.thunderbird.net/en-US/thunderbird/115.0/spring24/

Lindsay Bryant
Lindsay Bryant
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I have made a donation and I am still being annoyed by donation request screen when I open Thunderbird How do I stop this?

Wayne Mery
Wayne Mery
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This sounds like your preference file prefs.js is not getting updated. Find your Thunderbird profile and check that the file is not set to read only. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data