Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Crash report pops up when closing Firefox

  • 1 cavab
  • 0 have this problem
  • 25 views
  • Last reply by zeroknight

highlander-1
highlander-1
more options

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data and deleted the parent.lock file. These may work for a bit, but eventually the same day. So far today, it has happened 5 times. I do submit the report(s). It's not really a hassle, just having to click a button, but it just drives me crazy that it is being generated even though Firefox did not crash and I am just closing it after I am done. Anyone else encounter this? Any suggestions? Thanks

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data and deleted the parent.lock file. These may work for a bit, but eventually the same day. So far today, it has happened 5 times. I do submit the report(s). It's not really a hassle, just having to click a button, but it just drives me crazy that it is being generated even though Firefox did not crash and I am just closing it after I am done. Anyone else encounter this? Any suggestions? Thanks

All Replies (1)

zeroknight
zeroknight
more options

Does it still crash in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.