We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't add 2nd profile email

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Paul

more options

I'm not able to add my Gmail account it says I have a secondary account opened or that account is already has a profile.

I'm not able to add my Gmail account it says I have a secondary account opened or that account is already has a profile.

All Replies (1)

more options

Hi

It may be the case that someone else, quite possibly by a small typo mistake, has set that address in their own account. As a result, it will not be possible to set it as a Firefox Account email address.