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Version 100.+ not loading any website, but the Beta version is working fine.

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  • Last reply by cor-el

andywong714
andywong714
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Firefox version 100 was working fine, but after I upgrade to the version 100.+ it only displayed a blank page no matter what website I visited. I downloaded the 101 Beta it worked perfectly. However, when I installed the official release V101 yesterday and it stopped working again. I reinstalled the Beta version 101 and 102, both worked perfectly. Why only the beta version is working, but not the official release version?

Regards,

Firefox version 100 was working fine, but after I upgrade to the version 100.+ it only displayed a blank page no matter what website I visited. I downloaded the 101 Beta it worked perfectly. However, when I installed the official release V101 yesterday and it stopped working again. I reinstalled the Beta version 101 and 102, both worked perfectly. Why only the beta version is working, but not the official release version? Regards,

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Could be a profile issue as the Beta version likely uses its own profile.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.