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Firefox no longer working correctly

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by p4quilts

p4quilts
p4quilts
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There are several sites that used to work well with Firefox, but now they don't. Links from one place to another within the web site have stopped working. I tired allowing pop-ups for the web site, and allowing all pop-ups, but neither of these work. The 2 sites are MyHealtheVet and JCPenney.

I can access both sites correctly using Microsoft Edge, but I prefer Firefox.

How can I troubleshoot and/or fix this?

There are several sites that used to work well with Firefox, but now they don't. Links from one place to another within the web site have stopped working. I tired allowing pop-ups for the web site, and allowing all pop-ups, but neither of these work. The 2 sites are MyHealtheVet and JCPenney. I can access both sites correctly using Microsoft Edge, but I prefer Firefox. How can I troubleshoot and/or fix this?

All Replies (2)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

p4quilts
p4quilts Question owner
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Turning off enhanced tracking protection does not help. This problem only started up a couple of days ago. I'm running Firefox 100.0 (64 bit). And smartblock appears to have been an enhancement last year, so it probably doesn't apply.