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Transfering emails

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by david

philipdk
philipdk
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Hi lasr year my computer died, I sent it Ti a Tech and he copied a backup of my drive and reinstalled the OS, so I installed Thunderbird and copied the data files over but it didn't work, so I tried to copy it to a different folder but that didn't work eather, is there a way I can copy my old emails and folders so I can get all my emails which I need with all my software serials and family tree

Hi lasr year my computer died, I sent it Ti a Tech and he copied a backup of my drive and reinstalled the OS, so I installed Thunderbird and copied the data files over but it didn't work, so I tried to copy it to a different folder but that didn't work eather, is there a way I can copy my old emails and folders so I can get all my emails which I need with all my software serials and family tree

All Replies (3)

david
david
  • Top 10 Contributor
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Copy the c:\(yourname)\appdata\roaming\thunderbird folder - all of it and store in same location on new PC. That will normally be all that is required. The profile is a folder within that folder, but you need it all.

philipdk
philipdk Question owner
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I did that and it didn't work

david
david
  • Top 10 Contributor
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Can you post a screenshot from file explorer of that folder? If the folder can be located, all will be well.