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It says "html5: Video file not found" and I cannot play any video.

  • 2 cavab
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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It says "html5: Video file not found" and I cannot play any video.

It says "html5: Video file not found" and I cannot play any video.

All Replies (2)

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Is this with all websites/pages, some, a few?

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

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You can check the Web Console for media related messages.