error 500 with Synology website
Hi there,
Since 2 approximately 2 weeks I can't login to my Synology account via https://www.synology.com/en-global > sign in button > https://account.synology.com > here you put your credentials.
So visiting "https://www.synology.com/en-global" works, but when I visit "https://account.synology.com" I receive the error 500. So I can't login to my Synology account.
- I did not change any setting in Firefox or in my Synology account. - My Firefox is updated 91.0.1 - I use Windows 10 64bit
However, these days I'm using Chrome browser to login to my Synology account, because Firefox doesn't.
I did contact Synology with this and since it works with Chrome and not with Firefox, they don't know what it should be...
Someone any ideas?
Chosen solution
nope. it was a Firefox cookie issue of the website synology.com. deleted this cookie and it works again.
Read this answer in context 👍 0All Replies (3)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
http://kb.mozillazine.org/Error_loading_websites
Seçilmiş Həll
nope. it was a Firefox cookie issue of the website synology.com. deleted this cookie and it works again.
That was very good work. Well Done.