Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Lost all bookmarks / sites / settings...

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Paul

lkendall1
lkendall1
more options

I retired from my workplace and was previously syncing my settings to my workplace email [email protected]. When I got my computer back I had a new user profile and when my I.T. guy and myself signed in (forgot my Firefox pwd) so we reset my pwd and then changed my email to my personal email address [email protected]. Unfortunately after the browser finished syncing none of my saved sites, pwd, bookmarks, etc., came back....help!

I retired from my workplace and was previously syncing my settings to my workplace email [email protected]. When I got my computer back I had a new user profile and when my I.T. guy and myself signed in (forgot my Firefox pwd) so we reset my pwd and then changed my email to my personal email address [email protected]. Unfortunately after the browser finished syncing none of my saved sites, pwd, bookmarks, etc., came back....help!

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

When you reset your password, any darlta that was being synced and was not saved to a device would have been lost.