Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Only on firefox I can't select options in <select>, on the product page of my website

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP


reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

All Replies (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

The two div elements containing the form controls have this class name: woosg-product-unpurchasable

I think that is why they are grayed out and maybe it affects the form control functionality as well?

more options

This page also doesn't look very well for me in Firefox.