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Desktop not synchronising with Android

  • 11 cavab
  • 1 has this problem
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  • Last reply by Paul

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I do have a Firefox account but unfortunately synchronisation works only one way - things from my android go to computer but when I try to do this back I don't get any bookmarks or browsing history. I even wiped history on my phone to be sure and now it's empty. Screenshots in attachment.

I do have a Firefox account but unfortunately synchronisation works only one way - things from my android go to computer but when I try to do this back I don't get any bookmarks or browsing history. I even wiped history on my phone to be sure and now it's empty. Screenshots in attachment.
Attached screenshots

All Replies (11)

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Hi

Are you signed into the same Firefox account with the same email address and password on both devices?

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Seburo powiedział

Hi Are you signed into the same Firefox account with the same email address and password on both devices?
Yes, it works one way - windows browser gets all data from the phone app. But at tge same time app doesn't get data from desktop.
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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

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Hello,

I have forced synchronisation as provided and I got bookmarks from desktop but not browsing history.

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Do you have browsing history set as a item to be synced by Firefox Sync?

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I cannot find such resource - it's neither in downloads folder nor in any part of firefox application - not in synchronisation, settings or history.

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If you type about:preferences#sync in the address bar of your desktop copy of Firefox, do you have history set to Sync?

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hello,

Unfortunately everything is and was set up well - history should be send to the phone.

How history from desktop should look like on the phone? Under which option it should be visible?

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Hi

You should see it under "History" in the Firefox for Android menu.

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Unfortunately these are the only things I see in "History" tab in Firefox for Android. History only from the moment I wiped it, nothing older.

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On your desktop copy of Firefox, browse to a new site. Visit pages on that site and save it as a bookmark. Wait a short while 15 minutes and then turn open Firefox for Android and let it Sync - you should see the bookmark and the browsing history for that site appear.