Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Annoying popups

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Hi, Since this morning, for some unknown reason, when I place my cursor over a text section in my browser, one or two seconds later a rectangle appears below with the same text inside (it does so with ALMOST all text, regardless of the fact that it is or isn't clickable, apparently, but it does not work with some text here and there – for instance on this very page). It does not correspond to anything I've (voluntarily) asked for, I haven't found anything in the FF settings that relates to this, and I do not think it has anything to do with the plugins I use, though it does correspond to my installing this add-on this morning: https://addons.mozilla.org/en-US/firefox/addon/new-tab-suspender/. Which I've temporarily deactivated... but the popup rectangles keep appearing. Does anyone know why these popups have started appearing all of a sudden, and can anyone help me figure out how to get rid of them? Thanks in advance. Best, jpg

Hi, Since this morning, for some unknown reason, when I place my cursor over a text section in my browser, one or two seconds later a rectangle appears below with the same text inside (it does so with ALMOST all text, regardless of the fact that it is or isn't clickable, apparently, but it does not work with some text here and there – for instance on this very page). It does not correspond to anything I've (voluntarily) asked for, I haven't found anything in the FF settings that relates to this, and I do not think it has anything to do with the plugins I use, though it does correspond to my installing this add-on this morning: https://addons.mozilla.org/en-US/firefox/addon/new-tab-suspender/. Which I've temporarily deactivated... but the popup rectangles keep appearing. Does anyone know why these popups have started appearing all of a sudden, and can anyone help me figure out how to get rid of them? Thanks in advance. Best, jpg
Attached screenshots

All Replies (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?