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ERROR MESSAGE ON ALL 3 EMAILS

  • 1 cavab
  • 2 have this problem
  • 8 views
  • Last reply by Carl1959

firstlorien
firstlorien
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This is the message I receive when trying to download new messages from all three email accounts. They are all set up crrectly and i have been downloading from these 2 servers (2 of the email addresses are comcast.net) for many years. This problem just started yesterday. Here is the error message: "The account [email protected] is being processed. Please wait until processing is complete to get messages."

This is the message I receive when trying to download new messages from all three email accounts. They are all set up crrectly and i have been downloading from these 2 servers (2 of the email addresses are comcast.net) for many years. This problem just started yesterday. Here is the error message: "The account [email protected] is being processed. Please wait until processing is complete to get messages."

All Replies (1)

Carl1959
Carl1959
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First check that you can log into each account with your web browser and view e-mails. Then, assuming these are all IMAP accounts and further assuming none of the accounts are att.net or bellsouth.net, you can delete the accounts and re-add them. With IMAP accounts no e-mail will be lost. (Unless the issue is with your ISP, which while not unheard of, is rather rare.) I've experienced where comcast makes a change to something and it effectively "breaks" thunderbird. But when I delete and re-add the account in Thunderbird, everything works fine. Finally, make certain you are using the latest version of TB also. In the past comcast has made changes that a version of TB could not deal with. Then, when I upgraded to the latest, everything worked just fine.