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Sent items list issue

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

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Dear Community, Since yesterday all new emails I sent to different addresses are listed as sent to "office" on the Sent items list. So, I am not able to identify, to whom a certain message was send - everyone is the "office". When I open the sent message, everything is okay - the receiver name is correct. But the Sent items list looks like I sent everything to "office". How to change the situation to a normal one. Best regards, merit1

Dear Community, Since yesterday all new emails I sent to different addresses are listed as sent to "office" on the Sent items list. So, I am not able to identify, to whom a certain message was send - everyone is the "office". When I open the sent message, everything is okay - the receiver name is correct. But the Sent items list looks like I sent everything to "office". How to change the situation to a normal one. Best regards, merit1

All Replies (1)

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Do all these contacts have 'office' as the Display Name in Address Book? If so, uncheck 'Show only display name...' in Options/General/Reading & Display, and see if it makes a difference. Or, change Display Name to First Last.