Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks on Windows 7

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Hello On Windows 7, when I click on the top menu option "Bookmarks", I can see them and click on them, BUT I can't delete them nor move using the options on the right-button menu of my mouse. I could before. I can't either create create a new Folder

Thanks Kind regards Miguel

Hello On Windows 7, when I click on the top menu option "Bookmarks", I can see them and click on them, BUT I can't delete them nor move using the options on the right-button menu of my mouse. I could before. I can't either create create a new Folder Thanks Kind regards Miguel

Chosen solution

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional