Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can i recover my data when another user deleted firefox?

  • 6 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

The admin on my computer had reinstalled firefox and got the 'old firefox data' on their desktop. They have recovered their data but mine has not been recovered. Any ideas on how to recover my data? (I am another user on the same pc) I would like to recover everything. (Passwords, bookmarks...)

The admin on my computer had reinstalled firefox and got the 'old firefox data' on their desktop. They have recovered their data but mine has not been recovered. Any ideas on how to recover my data? (I am another user on the same pc) I would like to recover everything. (Passwords, bookmarks...)

All Replies (6)

more options

Are you running Firefox under your username now?

Could you take a look here:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

more options

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

more options

The only folder i got was old Firefox data which wasn’t on my desktop but another users who is the admin. I had saved bookmarks and stuff but i cant recover them. Would my data be inside the old firefox data which is on the admins desktop?

more options
more options

Latest one is called bookmarkbackups

more options

The Old Firefox folder should contain profile folders.