We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When moving messages from the inbox to a folder, even with a group highlighted, they only move one at a time

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

When I move a selection of messages with drag and drop the graphic shows the whole group but only one drops from the inbox into the folder. If I do the same between folders all the messages drop into the new folder. I am using vers 68.4.2 (32-bit) I have recently upgraded from a very much older version where I had no issue

When I move a selection of messages with drag and drop the graphic shows the whole group but only one drops from the inbox into the folder. If I do the same between folders all the messages drop into the new folder. I am using vers 68.4.2 (32-bit) I have recently upgraded from a very much older version where I had no issue

All Replies (1)

more options

I would expect that if the folder you are copying/moving from is in an IMAP account, as each individual message has to have the changes queued with the server and notified to the server and a final sync against the canonical source (the server copy) before the copy move occurs to a folder outside of the account.

I am assuming imap to local folders. It will eventually probably just loose mails as the queue gets corrupted by things like anti virus scanning. You should seriously consider using POP if you are routinely going to make local copies of the mail.