Keep getting alot of not responding errors. Havexp operting system, can't upgrade
My computer is to old to upgrade. I am running firefox 52.9. Most of the time I keep getting not responding errors. I have to shut down firefox and restart computer. Sometime this works and sometimes it doesn't help.
Chosen solution
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
All Replies (6)
Hi geeo1122-joe, Unfortunately, Firefox has ended support for Windows XP
still trying to fix problem, thanks anyway.
Seçilmiş Həll
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
The advice did help somewhat. The problem is not gone completely but it happens a lot less. Thanks for your help.
Did you check what extension is causing your problem.
If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via one of these:
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit
In Advanced general option. I had to uncheck use hardware acceleration when available This option has reduced error alot . Thanks