Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Addons are not syncing

  • 7 cavab
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

Hi all

I've got some problem with syncing addons - they are not syncing. Yesterday I've installed Firefox Lockwise on my home PC. Today I start FF on my work PC and Lockwise did not install. Same story was earlier with some other addons. Perphaps there was a solution, but I wasn't able to find it.

Everything on PC is up-to-date (FF 67.0.1).

Best regards

Hi all I've got some problem with syncing addons - they are not syncing. Yesterday I've installed Firefox Lockwise on my home PC. Today I start FF on my work PC and Lockwise did not install. Same story was earlier with some other addons. Perphaps there was a solution, but I wasn't able to find it. Everything on PC is up-to-date (FF 67.0.1). Best regards

All Replies (7)

more options

Lockwise might be an exception because it is still in alpha state and is installed from its GitHub web page and not from the Add-ons website as you can see if you hover the install button.

Only extensions hosted on the Add-ons website will be synced.

Lopckwise will be builtin in future Firefox versions (about:logins) and won't have to be installed.

more options

I've given bad example - apologize for this.

Doesn't matter from where I install addon - situation still appears. I've downloaded FeedBro from Firefox Add-ons page (https://addons.mozilla.org/pl/firefox/addon/feedbroreader/) and it also doesn't sync.

more options

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

more options
more options

It looks that you have too many extensions and have exceeded your storage quota.

1559731545613 Sync.Engine.Extension-Storage ERROR Syncing [email protected]: request failed: Error: HTTP 507 Insufficient Storage: Resource access is forbidden for this user (Collection maximum size exceeded (301168 > 204800 Bytes).)(resource://services-common/kinto-http-client.js:2645:5) JS Stack trace: [email protected]:2645:5 [email protected]:2792:13 1559731545614 Sync.Engine.Extension-Storage WARN Syncing failed: Error: HTTP 507 Insufficient Storage: Resource access is forbidden for this user (Collection maximum size exceeded (301168 > 204800 Bytes).)(resource://services-common/kinto-http-client.js:2645:5) JS Stack

more options

I wasn't aware that there are limits. Is there any site which shows that?

I'm using forever the same package and till this day there were no problems with add-ons.

more options

I think that extensions should be synced. Extension storage data can grow over time (I see Stylus and Tampermonkey as extensions that stores script files), but I can't tell from the report where exactly it goes wrong. Most of the report is taken by Sync.BulkKeyBundle lines

  • Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default]