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Error message when checking mail

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  • Last reply by Matt

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when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

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What mail server are we talking about?

Restart Thunderbird with add-ons disabled Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.