Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am moving from Shaw to Telus when Telus adds their web site will I still retain my Addresses book and Folders that are in Firefox?

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I have changed from Shaw to Telus, the Telus Tech is unsure if I will loose all my folders and address book within the Mozilla Thunderbird when she changes the Server Settings?

I have changed from Shaw to Telus, the Telus Tech is unsure if I will loose all my folders and address book within the Mozilla Thunderbird when she changes the Server Settings?

Chosen solution

My Guru explained if I create a 2nd New Account and set up it up with Telus I will not delete the folders, but have a second account. Wonderfull especially on The Bard's Birthday. Robbie Burns

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

My Guru explained if I create a 2nd New Account and set up it up with Telus I will not delete the folders, but have a second account. Wonderfull especially on The Bard's Birthday. Robbie Burns

more options

If your Shaw account is IMAP, those mail folders will disappear when the account is deactivated, so copy them to a subfolder of Local Folders if you need a permanent record.